Forbes Travel is committed to respecting and securing your privacy and complies with all 10 principles of the Privacy Act.
Accountability: Forbes Travel will protect all personal information that we receive from clients and only transfer to reputable third parties for the purpose for which the information was collected: To arrange travel.
Identifying Purposes: Your personal information is used for the purpose of responding and processing your request for travel products and services. We collect the information.
- Verbally either in person or over the phone.
- Electronically via email.
- In writing via written correspondence and faxes.
The personal information we collect, use and disclose is based on the product or services you request from us. In addition to name, address, phone number, email address and credit card information, we may need to know your nationality for possible visa requirements, airlines require your gender to ascertain load factor on the planes, insurance companies requires age and health information, hotels will want to know whether or not you are a smoker, airlines need to know about special diet requirements etc.
Consent: Forbes Travel considers consent to be an expression of permission to collect and use information for the purpose of providing travel products and services. Consent is obtained by:
- Written permission via mail, email or fax.
- Verbal permission with a dated notation in the clients file along with the initials of the travel agent who received the information.
- Third party consent, as long as the party is known to Forbes Travel and is in a position to give such consent such as a travel planner, secretary or a relative.
- Limited Collection: We do not collect information for any purpose other than to respond to requests for travel or travel products. Forbes Travel does not sell, share or divulge client information to unrelated third parties.
Limited Use Disclosure and Retention: Forbes Travel only collects information for the purpose of planning and booking travel, alerting clients to events that affect travel and to advise clients of travel specials and special offers. Client information will be retained for the period of time required to fulfill the purpose for which it was collected.
Accuracy: We try to keep our client information as up to date as possible. To that effect, we may contact you occasionally to ensure our information is accurate.
Safeguards: Forbes Travel has sophisticated security measures and procedures in place to ensure that your personal information is prohibited from misuse and from unauthorized access. However, no data transmission over the internet can be guaranteed 100% secure. Our website contains links to other sites. We encourage our users to be aware when they leave our site, and to read the privacy statements of the third party sites.
Openness: This Privacy Pledge was posted on forbes-travel.com on December 31, 2003. Forbes Travel reserves the right to modify or amend this pledge at any time and for any reason. If there are material changes it will be posted prominently on our website prior to implementing the change. Regardless of later updates, we will abide by the information privacy practices described in this Privacy Pledge at the time you provided us with your information.
Individual Access: Upon request, you shall be informed of the existence, use or disclosure of your personal information and be given access to it. You may verify the accuracy and completeness of the information, and may request that it be amended if appropriate.
Challenging Compliance: Please direct any questions or enquiries with respect to the privacy principles outlined above or about our Privacy Pledge by contacting firstname.lastname@example.org. If you are a client and would like give permission for Forbes to maintain your personal information already on file, and to collect further information for the purpose of contacting you by mail, fax, telephone and/or email with relevant services and other information that Forbes Travel may offer.
Forbes Travel Privacy Act Consent Form