The International Air Transport Association (IATA) is the trade association for the world’s airlines, representing some 260 airlines or 83% of total air traffic. We support many areas of aviation activity and help formulate industry policy on critical aviation issues.
A guiding concept of IATA’s structure is “Global Development, Regional Delivery”, where the Head Office divisions drive the development of global standards, systems and advocacy positions, while the regional and country offices are responsible for implementation.
Consumer Protection BC promotes a fair marketplace for BC consumers and businesses. We were established in 2004 as a not-for-profit corporation to strengthen consumer protection in BC. We operate using a cost recovery model and we are the only organization of its kind in Canada.
Established in 1977, the Association of Canadian Travel Agencies (ACTA), is a national trade association representing the retail travel sector of Canada’s tourism industry. ACTA is an industry-led, nonprofit, membership based organization.
Our members include retail travel agencies and suppliers such as tour operators, travel wholesalers, airlines, hotels, destination marketing organizations, cruise and rail lines, and automobile rental companies. We represent the interests of Canadian travellers through approximately 2,000 members employing 14,000 travel professionals.
Established in 1968, Ensemble Travel® Group is a proactive, member-owned organization of approximately 850 top-tier, independent travel agencies in the U.S. and Canada, with a newly expanded presence in Australia/New Zealand. We design unique consumer vacation products; innovative and integrated marketing programs with sophisticated database segmentation; intuitive technology platforms and tools; and business coaching, training, and collaborative networking.
These products, tools, and services help Ensemble-member agencies deliver extraordinary vacation experiences that travelers could rarely get on their own. By leveraging our global presence, we offer our members top profit-sharing levels and preferential commissions with the world’s leading providers of travel products and services; deliver high volume sales to our preferred suppliers; and enable members to offer their clients authentic experiences and exclusive benefits that will inspire their passion for travel.
The “Better Business Bureau” (BBB) of Mainland British Columbia, founded in 1939, is a nonprofit organization focused on advancing marketplace trust. BBB provides dispute resolution services for consumer to business disputes and business rating and reporting.
BBB’s mission is to be the leader in advancing marketplace trust. We do this by:
- Setting standards for marketplace trust
- Encouraging and supporting best practices by engaging with and educating consumers and businesses
- Celebrating marketplace role models
- Calling out and addressing substandard marketplace behavior
- Creating a community of trustworthy businesses and charities
BBB sees trust as a function of two primary factors – integrity and performance. Integrity includes respect, ethics and intent. Performance speaks to a business’ track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner.
Established in 1975, Cruise Lines International Association (CLIA) is the world’s largest cruise industry trade association, providing a unified voice and leading authority of the global cruise community. CLIA supports policies and practices that foster a safe, secure, healthy and sustainable cruise ship environment and is dedicated to promote the cruise travel experience.
CLIA represents the interest of three critically important members:
- 60+ Member Cruise Lines – From ocean to specialty cruise ships, CLIA member lines represents more than 90 percent of global cruise capacity
- 275 Executive Partners – As key suppliers and partners to the cruise lines, executive partners pay a major role in the successful operation of cruising, including ports & destinations, ship development, suppliers and business services.
- 13,500 global travel agency members – CLIA travel agency members include the largest agencies, hosts, franchises and consortia and represent more than 50,000 individual travel agents.
Tourism Vancouver’s vision is to be the global leader in destination sales, marketing and visitor experiences.
Tourism Vancouver’s focus is on building exceptional customer relationships. Our primary customers are meeting planners, travel influencers, travel media and independent tourists. Our efforts generate demand for the destination, thereby creating value for members and stakeholders. Innovation, partnership, research and accountability guide our approach.
We utilize person-to-person and technology-based sales, marketing and visitor servicing activities to achieve results. Through positive positioning of both the organization and the destination, our leadership benefits the society, culture, environment and economy of Greater Vancouver.
Air Canada’s Circle of Excellence:
Forbes Travel has once again achieved membership in Air Canada’s very prestigious “Circle of Excellence”. As one of only six agencies in the province awarded this designation for 2016, Forbes has been a proud member of this exclusive club every year but one since its inception over a decade ago.
As a member of the “Circle of Excellence”, Forbes Travel can provide its customers with unsurpassed access to all Air Canada products, along with its highest level of service and support.
We are grateful to all of our customers for helping us consistently reach this privileged position in Air Canada “Circle of Excellence”.